ISO 9001

ISO 9001 Quality Management System

VILAGE Patents and Trademarks has been certified by BSI Brasil in 2011 for operating a Quality Management System according to ISO 9001 requirements. The certification is valid for services related to Trademarks, Patents, Copyright, Softwares Registration, Internet Domains, Regulatory Affairs and Intellectual Property consultancy in Brazil and overseas.

According to BSI, ISO 9001 is by far the best established quality framework, currently being used by more than 750,000 organizations in 161 countries and sets the standard not only for quality management systems, but also for management systems in general. It helps all types of organizations achieve success through improving customer satisfaction, by employee motivation and continuous improvement.

Quality: first Brazilian company member of INTA to obtain ISO 9001 certification for all its services, including the international ones, with stamps from UKAS (recognized in Europe) and ANAB (recognized in the United States).

Responsibility: VILAGE started the certification process thinking on the Client. This qualification of the services performed is, therefore, present to confirm and ensure excellence in all procedures, aiming mainly at safeguarding the quality and transparency that has always been preserved in the 25 years of operations in Brazil and abroad.

What is the ISO 9001 Quality Management System?

  • Better established quality structure, currently being used by more than 750.000 organizations in 161 countries.
  • It sets the standard not only for quality management systems, but also for management systems in general.
  • It helps all kinds of organizations to succeed through improving customer satisfaction, by employee motivation and continuous improvement.

Quality policy

Vilage Marcas e Patentes, through its leadership's commitment and staff, aims to comply with the following principles in its practice regarding Trademarks, Patents, Copyright, Software, Internet Domains, Regulatory Affairs and a transparent Intellectual Property Consultancy:

  • Increase customer satisfaction;
  • Continuous improvement of the organizational processes;
  • Satisfy the legal, regulatory and statutory requirements of the field, as well as its Quality Management system;
  • Comply with clients’ needs with efficiency and agility, highlighting excellence as a trait;
  • Enhance the professional growth of our staff members.
ISO 9001 Quality Management System

eCert

Download the eCert ISO9001 issued by BSI for VILAGE if you need to document its procedures for accreditation of quality.

Is it possible to validate the eCert in PDF directly on the BSI website via this link if necessary.